ADT® Authorized Dealer Serving Toledo & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the common practice of supplying a neighbor a key to your house into the digital age. It does away with the need for physical keys or passcodes and permits you to manage who can access your Toledo home and for what timeframe. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to collect your mail, exercise your dog, or feed your plants when you leave home. Typically, you would simply provide them a key to your home. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to be concerned about misplaced keys or doors left unlocked. 

What you’ll need is an ADT security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You grant access to a trusted person, like a relative or neighbor, through the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, permitting them to enter and exit during a designated timeframe, or event-based admittance. To illustrate, if a delivery is delivered, the system can unlock the door to let them bring it in once it verifies them.
  3. When you’ve configured access, your Google Nest Doorbell camera with familiar face capability recognizes your neighbor as they proceed toward the door.
  4. Your ADT system will pause the alarm and release the door lock when the individual is confirmed as an authorized visitor.
  5. You get immediate alerts as your friend, neighbor, or family member enters and departs. The app also supplies a detailed log. 
  6. When the trusted neighbor exits, your smart door lock secures independently to safeguard your home.

You can grant access for any person you would like, such as a pet sitter, a service technician, or a partner who arrives when you’re not there. This service is also beneficial during urgent events, especially when you’re off site. For instance, if a water sensor goes off, your system can grant event-driven access so someone can shut off the water supply. Configuring permissions is straightforward with the intuitive app. 

Enhance Your Toledo Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Toledo home more versatile and secure while streamlining your daily life. This service isn’t just for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock functionality when you’re carrying kids or deliveries. When you're inside, the door locks behind you automatically.

Design Your ADT Home Security System In Toledo With Advanced Tools

Experience like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Toledo from Secure24 Alarm Systems. A national ADT dealer, we’re excited to bring you the latest technology from the top name in home security. Call (419) 359-8479 today to begin. Our well-trained team can answer your questions about ADT+, Google Nest cameras, and how to make things work together.